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Saturday, July 06, 2019

To Morrison's Home Improvements,

As "seasoned" citizens, when you move to a new area, it is difficult to access dependable services you need. Our new home needed repairs and remodeling to fix safety concerns and ease the flow of movement. After seeing many references to Morrison's Home Improvement in the local paper, I went online to read the reviews and was happily impressed by the numerous positive reviews. My call to Morrison's elicited an immediate response from Steve which started the entire process, evaluation of what we wanted to do and what was possible to do. Since I had sketches (mine) and magazine clippings of ideas they were added to the mix of measurements and wants. At the next meeting, Steve went through what could be done to meet our needs and design ideas while sticking to a budget. Anna was a great help in pulling our design ideas together with cabinets, flooring, tiles and accessory choices. As the remodel began, I knew our choice of Morrison's was correct. I was amazed at the amount of preparation needed before demo began (furniture moved/rugs rolled, dumpster, porta potty and more). John as project supervisor was efficient and very skilled not to mention easy to talk with. Kelly, his apt assistant was always busy with one job or another, impressive (you go girl!). The entire process began and finished with that kind of old fashioned quality and detail one rarely sees these days. When there were questions, we were always consulted for our input. Ashley was a valuable connection via email to make us aware of the timelines, entire product ordering, pricing explanations, etc. Although we were "antsy" about when the construction would be complete enough for us to move back in, I understand that this type of quality and detail take time and expertise to achieve. We are well satisfied with our home remodel project and wholeheartedly recommend Morrison's Home Improvement for quality construction and home repair. We intend to call on Morrison's for more remodeling of our home in the near future.

With sincere appreciation to Steve and the whole crew,

Jim and Caroline Berry

Pittsfield MA  01201